Privacy Policy
Junk Gone Hauling and Junk Removal Services Privacy Policy
This document was last updated on June 25, 2025
At Junk Gone Hauling & Junk Removal Services (“Junk Gone,” “we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://junkgonehaulingandjunkremovalservices.com (“The website”) or otherwise interact with us online. By using our services or accessing our Site, you agree to the practices described in this Policy.
1. Information We Collect
We may collect the following types of personal and non-personal information:
A. Information You Provide Directly
- Contact Details: Name, phone number, email address, physical address.
- Service Details: Pickup address, photos of junk, scheduling preferences.
- Billing Info: Credit/debit card information and billing address (handled through secure third-party processors).
B. Automatically Collected Information
When you use our Site, certain information is automatically collected through cookies and similar tracking technologies:
- IP address
- Browser type and settings
- Device type
- Pages visited and time spent on the Site
- Referring/exit pages
C. Third-Party Sources
We may obtain information from third-party partners such as marketing affiliates, advertising networks, and analytics providers.
2. How We Use Your Information
Your information is used for purposes including:
- Service Fulfillment: To schedule, confirm, and complete junk removal and hauling services.
- Customer Support: Respond to inquiries, complaints, or service requests.
- Marketing: Send promotional emails, SMS messages, or service updates (with your consent).
- Site Optimization: Analyze usage trends to improve the Site experience.
- Legal Compliance: Meet legal or regulatory obligations.
3. Sharing and Disclosure of Your Information
We do not sell your personal information. However, we may share it with:
- Service Providers: Such as payment processors, IT support, and scheduling systems.
- Marketing Vendors: For remarketing and advertising (e.g., Google Ads, Facebook).
- Legal Authorities: When required by law, court order, or to protect our legal rights.
- Business Transfers: If we undergo a merger, acquisition, or asset sale, your data may be transferred.
4. Your Choices and Rights
You have control over your information:
- Opt-Out: You may opt out of receiving marketing communications at any time by clicking “unsubscribe” or replying “STOP” to SMS messages.
- Access or Update: Request a copy of the personal data we hold about you or correct any inaccuracies.
- Do Not Track: We honor Do Not Track signals if enabled on your browser.
- Delete: Request deletion of your data, subject to legal obligations.
To exercise any of these rights, email us at junkgone21@gmail.com.
5. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies for:
- Website performance and load optimization
- Analytics (via tools like Google Analytics)
- Advertising personalization and retargeting
- You can control cookie settings through your browser preferences.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your data. This includes HTTPS encryption, secure payment processing via PCI-compliant platforms, and restricted access to personal information.
However, no internet transmission is ever fully secure, and we cannot guarantee absolute security.
7. Children’s Privacy
Our services are not intended for children under 13, and we do not knowingly collect personal information from children. If we become aware of any such data, it will be deleted immediately.
8. External Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal information.
9. Data Retention
We retain personal data for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. If you request deletion, we will comply unless we are legally required to retain the data.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with the new effective date. We encourage you to review this Policy regularly for changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Junk Gone Hauling & Junk Removal Services
396-A 4st Hollister, CA 95023
junkgone21@gmail.com